It appears the Asia America Gateway (AAG) undersea cable has recently experienced another issue, meaning that Vietnamese internet users have yet again had to deal with slow internet connections.
Local news media outlets have said that the AAG had a technical problem on the S1 branch connecting Vietnam to Hong Kong early on Thursday last week.
Connected in November 2009, the $560-million AAG handles more than 60 percent of the country’s international internet traffic. The system runs more than 20,000 kilometres, connecting Southeast Asia and the US, passing through Brunei, Hong Kong, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
Inevitably this problem will be exacerbated for many Vietnamese citizens as there is now increasing demand for internet services. Millions are now studying or working, or just going online more often, from their homes as the country experiences a 15-day nationwide social distancing campaign to contain the spread of coronavirus.
So far the cause of the problem is not clear and, not surprisingly, local ISPs cannot suggest a date by which the problem is expected to be resolved.
Although this is the first internet disruption incident this year there was an incident on 22 December and many Vietnamese online users have complained about slow connectivity.
Vietnam currently has six submarine cable systems, as well as a 120 gigabit channel that runs overland through China.