In a move that, unlike some regulatory initiatives, may actually prove popular with mobile operators and consumers, the Telecom Regulatory Authority of India (TRAI) has issued a manual to aid in the assessment of digital connectivity in properties.
Described as the first standardised framework to assess properties for digital connectivity and guide digital infrastructure development and upgrades across India, the Manual for Rating of Properties for Digital Connectivity evaluates how effectively buildings are equipped for high-speed, reliable digital access.
As TRAI explains, with more than 80% of mobile data consumed indoors, and high-frequency-band signals of 4G and 5G often weakened by modern-day building materials, robust in-building networks have become essential for work, education, healthcare, and daily digital services. In addition weak indoor connectivity directly affects consumer experience and overall quality of service.
This publication establishes a uniform assessment methodology for digital connectivity rating agencies. It also serves as a reference framework for property managers and service providers to plan, implement, and maintain future-ready digital connectivity infrastructure.
In addition, it defines transparent, standardised criteria for property ratings, including fibre readiness, in-building mobile coverage, Wi-Fi coverage, broadband speeds and overall user experience
The publication also enables buyers, tenants and businesses to make informed decisions based on actual digital connectivity performance, and, importantly for operators, it encourages developers to integrate robust digital infrastructure from the design and construction stage.
As for the history behind this publication, TRAI says it first notified the Rating of Properties for Digital Connectivity Regulations, 2024 in October of that year, establishing a standardised, collaborative framework for evaluating digital connectivity infrastructure.
The Draft Manual for Assessment of Digital Connectivity, released in May 2025 for public consultation, attracted feedback from fourteen stakeholders – including service providers, infrastructure providers, consumer organisations, and prospective digital connectivity rating agencies – with one consumer organisation also submitting counter-comments. The analysis of comments and counter-comments is available on the TRAI website.
The final manual incorporates refined definitions, clearer assessment criteria, and strengthened implementation guidelines to ensure fair, credible, and consistent ratings nationwide with due consideration to the comments and counter-comments submitted.
As Shri Anil Kumar Lahoti, Chairman, TRAI, says: "In the 21st century, digital connectivity is not a luxury. It is essential infrastructure, just like electricity or water. Today, it powers growth, innovation, and opportunity. This framework is a decisive step towards making every building in India ready for the Digital India vision, enabling more citizens to participate fully in our connected economy and laying the foundation for inclusive national growth.”
