iWayAfrica managed service solution launched in Kenya

Pan African telecoms operator Gondwana International Networks (GIN) has announced that its iWayAfrica business has launched a managed infrastructure and services solution in Kenya.

The new product offering, iManage has been developed in conjunction with managed services compan, SevenC Computing and aimed a providing a reprieve for local SMEs.

Winston Smith, General Manager, Terrestrial Services for GIN and iWayAfrica, said: “At a time when data is a key decision-making tool, its optimal management and protection is paramount and the launch of iManage in Kenya is thus happening at the right time. There is great demand for level three managed services support in Africa, as cloud simply cannot deliver on its own.”

According to the African Development Bank, Kenya is the anchor within the East African Community. The overall performance of the region will to a great extent depend on what happens in Kenya. It is the largest economy in the region and is much more dynamic than those of other member countries. Kenya’s economy is much better linked to the other economies in terms of investment flows and trade.

Ken Munyi, Managing Director, iWayAfrica Kenya, adds that the local market faces several IT challenges including data loss, lack of efficient delivery of content to multiple platforms, attacks from cyber criminals and hackers, high cost of ICT services, difficulty implementing disaster recovery plans, a lack of comprehensive reporting and analytics of the IT Environment, and a lack of SLA on service delivery and performance.

He says that IT is seen as a significant enabler, but one better suited to being outsourced as opposed to provided in-house: “Local SMEs usually do not have the resources or skills to manage these functions in-house and would prefer directing their resources to their core business instead of using such in capital expenditure for the required IT infrastructure. The iManage solution is as a result, perfect for the Kenyan market, enabling SME businesses to focus on building their businesses and not managing IT.”

 

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