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Tunisian market leader streamlines operations with new solution

Tunisia’s largest operator is implementing a new solution to reduce costs, boost revenues and optimise cash flow. Tunisiana, owned by QTEL, will use CSG Systems’ CSG Interconnect settlement product to streamline its operational processes across its business.

CSG Interconnect is a comprehensive interconnect billing and settlements solution that will allow Tunisiana to consolidate and manage all of its partner agreements from a single platform, allowing the provider to better leverage competitive rates, minimise disputes, and reduce potential leakage.

The solution is able to process millions of calls per day, as well as offering scalability. Wataniya Telecom Algérie – another QTEL subsidiary - has also installed the solution, and this was a contributing factor in the deal.

“We chose CSG due to its ability to deploy a full suite of products in the billing and OSS area,” stated Yves Gauthier, Chief Executive Officer of Tunisiana. Tunisiana has grown to be the largest private primary operator in Tunisia since its 2002 commercial launch, with excess of 5 million active subscribers.

“With CSG Interconnect, Tunisiana is able to substantially reduce its manual processes, speed its reconciliation with partners for faster time to revenue, and easily configure new partner agreements for enhanced service offerings. Tunisiana will also be able to view its interconnect business and value-added services in a holistic fashion through reporting, providing added visibility and control for enabling better business decisions,” said John Rainger, CSG’s Vice President of Europe, Middle East and Africa.

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