MTN extends managed services partnership with Ericsson in Ghana

Details: James Barton; Category: Service Management; 06 February 2012; 9352 views

One of the leading operators in Africa and the Middle East has extended its managed services partnership in one of Africa’s fastest-growing markets...

One of the leading operators in Africa and the Middle East has extended its managed services partnership in one of Africa’s fastest-growing markets. MTN has extended the agreement with Ericsson in Ghana, where it has a market share of 49% following growth of around 18% in the country during 2011.

Under the extension, Ericsson is responsible for network operations, field maintenance and optimization. MTN has over 10 million subscribers in Ghana.

Jon Hoffmann, Chief Technical officer, MTN Ghana said, "Our first two years together achieved the results we were hoping for: we could focus on subscriber growth, and Ericsson delivered network reliability and efficiencies."

MTN will retain full ownership of the network and responsibility for its strategic direction, while Ericsson will manage the network operations, optimization and field maintenance for MTN's 3G sites.

"MTN and Ericsson collaborate in many areas across this and other regions for several years now and in Ghana we are especially pleased to have been part of the journey towards 10 million subscribers," says Valter D’Avino, Head of Managed Services Ericsson.