Astellia is extending its monitoring of Digicel Haiti’s 2G network to its 3G network to support the growth of mobile broadband.
Digicel will ensure seamless data service usage by addressing network mobility, accessibility and throughput issues by troubleshooting the network and resolving any identified anomalies. Digicel will henceforth use Astellia’s Nova Explorer for fast and advanced E2E troubleshooting, from RAN to core, in order to uncover the root cause of issues.
“Haitians love their mobile phones, which is why we continue to invest in infrastructure and technology to ensure a distinct customer experience. Astellia helps us diagnose network issues and identify quality-related network trends even before they impact our customers”, commented Juan Torres, Chief Technology Officer at Digicel Haiti.