The concept of the remote contact centre worker is nothing new in the global market, and now thanks to the greater availability of bandwidth and associated lower cost, it has also become a viable option in South Africa...
The concept of the remote contact centre worker is nothing new in the global market, and now thanks to the greater availability of bandwidth and associated lower cost, it has also become a viable option in South Africa...
The Jamaican Government has retained LIME, the Caribbean branch of Cable & Wireless, to build out a major portion of its island-wide broadband network...
The first call over a trial TD-LTE network deployed in Shanghai has been successfully completed by Alcatel-Lucent and China Mobile...
A new spectrum-sharing arrangement is underway in Malaysia, with market leading mobile operator Maxis rolling out LTE using 2.3GHz spectrum licensed to WiMAX provider Asiaspace...
The government of Turkmenistan has reportedly approached Etisalat with the suggestion that the UAE giant could assume control over the country’s suspended mobile network, currently owned by Russian operator MTS...
Latvia’s largest service provider will soon offer its business customers cloud-based unified communications and collaboration services...
The Hungarian operator Magyar Telekom is overhauling its radio access network to reduce operational costs while further expanding mobile broadband service performance and coverage...
Subscribers of the Indian operator Aircel are now able to use real time tracking, navigation information and information services while on the move...
The Malaysian operator DiGi Telecommunications has commissioned Chinese firm ZTE to construct a new unified mobile network that will provide fully transformed 2G, 3G and 4G networks from Q3 2011...
The Russian operator MegaFon has deployed High Definition voice services on its Moscow and Sochi GSM and UMTS networks...
The Chinese city of Suzhou is the site of a new state-of-the-art base station antenna testing facility being opened by CommScope...
One of Iraq’s major mobile operators, Zain Iraq, is unifying its subscriber data - currently distributed across the network - into a single database...
A high-profile provider of hub-based mobile communication solutions has deployed its second global data clearing platform in Hyderabad, India...
A new voice SMS service has been launched in Kenya by yu, the mobile phone brand of Essar Telecom Kenya Limited, in conjunction with MVAS developer Kirusa...
Many remote communities across the Solomon Islands will be connected for the first time with a new solar-powered solution...
In this bylined article, Teligent CEO Einar Lindquist analyses how revenue-generating VAS based on voice and SMS traffic are still enjoying rapid take-up – and why they will continue to grow...
Subscribers of TelCell St Maarten, the mobile services arm of TelEm Group, will soon enjoy faster mobile broadband...
China Unicom’s subsidiary in Anhui province is gearing up to reduce the energy consumption of its mobile base transceiver station (BTS) sites by as much as 20%...
Qatar has played host to the second of two cable landings by the Middle Eastern submarine cable operator Gulf Bridge International...
Mobile subscribers in Ghana will soon have access to new content services via a partnership between MVAS developed Kirusa and wireless applications provider txtGhana...
Subscribers of the operator Econet Wireless Zimbabwe will be able to send and receive low-cost internet messaging via any standard SMS capable mobile phone without being connected to the Internet...
China Mobile has selected Ericsson to participate in the world's largest TD-LTE trial network deployment to date...
A newly-launched partner scheme will foster closer ties between UK-based firm Aircom International and Techaccess Pakistan...
Consumers can now send money directly to the mobile “wallets” of Safaricom M-PESA subscribers in Kenya from 45 countries and territories...
One of Qatar’s leading operators, Vodafone Qatar, has interconnected to the iBasis global network for the exchange of international mobile phone calls...
The first Israeli mobile operator to partner with MVNO carriers has selected a new integrated end-to-end billing solution for MVNOs...
The Indonesian government’s energy security and greenhouse gas emission reduction goals will receive support from Tetra Tech, which has been awarded a $16.2 million, 3.5-year program with the U.S. Agency for International Development...
The chairman of China Mobile has detailed the operator’s plans in the smartphone arena, stating that the firm aims to increase its range of devices based on its Ophone operating system...
The largest mobile operator in China, China Mobile, has begun selected vendors to take part in its TD-LTE trial, with the most recently confirmed additions being the international vendors Nokia Siemens Networks and Alcatel-Lucent...
The Chinese search engine provider Baidu could be developing a new “light” mobile operating system, according to reports which indicate that the launch timeframe for the platform would be “the coming three to five years”...
Indonesia’s largest mobile operator has deployed a portal which will allow any of its 90 million subscribers to create their own SMS-based applications...
A leading operator in the Cook Islands is deploying a new fraud management system to crack down on fraudulent activity...
Nine cities in China’s Fujian province are to be connected to a wireless broadband network launched by the operator China Tel Group...