Ooredoo Telecom is now the first telecom operator in Kuwait and region to offer customers the ability to conduct a complete purchasing process of a new eSIM online and without any physical interaction or signature utilizing “Kuwait Mobile ID”, a mobile application provided by the Public Authority for Civil Information (PACI).
PACI provides users with a digital civil ID accredited for identification and digital signature for both government and private sector.
The eSIM (Embedded SIM) is the equivalent of a digital or electronic version of the traditional SIM, which allows customers to store multiple SIMs in the smartphone and is activated by scanning the QR code from the phone’s camera. However, the eSIM is built into the phone and cannot be removed, and it only works with devices that support it.
Customers can activate the eSIM with simple easy steps: visit Ooredoo eShop, select the phone number, package and commitment, enter your civil ID number and verify it through the “Kuwait Mobile ID” app, choose the payment method and use the camera to scan the QR and follow the instructions on your screen.
Abdulaziz Al-Babtain, Chief Executive Officer, Ooredoo Kuwait, said: “This is only the tip of the iceberg; our long-term vision still holds unique plans that will continue sitting us apart from the competition game. The objective is building drivers of continuous and sustainable change that will drastically enrich our customers’ experience”.
Incidentally, as early as 2021, Ooredoo, has officially announced the adaptation and utilization of “Kuwait Mobile ID” for secure authentication of identities at any of its branches, sales channels, online or through the My Ooredoo application.