A leading Kuwaiti operator is migrating from manual billing to a new solution that will allow for wholesale billing management. Wataniya Telecom, 92.1% owned by Qatar Telecom (QTel), is adopting the Interconnect solution from CSG for its operation in Kuwait.
Wataniya Telecom is a leading mobile operator in Kuwait and has multiple domestic and international telecoms partners including for voice, data and SMS/MMS interconnection. The new solution will allow it to automate partner management, carrier-to-carrier rating, billing and settlement and help speed disputes management and reconciliation, as well as providing financial reporting and interfaces to other systems. Previously wholesale billing was handled manually.
"With the growth of our wholesale operation we recognised the opportunity to review and improve our partner agreements and settlement management processes," said Hisham Siblini, Chief Technology Officer at Wataniya Telecom in Kuwait.
Through a single platform, the solution is able to handle every kind of network traffic for local, regional and worldwide operators. It provides highly-efficient partner management, optimised traffic trading and routing through the network, accurate billing and settlement for all services including traditional voice, data, IP/content and GSMA roaming services.