Etisalat Nigeria has renewed its managed services contract with Nokia Networks for three more years with expanded services scope.
Romanian operators Romtelecom and Cosmote have signed a seven-year managed services agreement with Ericsson.
Zain Kuwait is transforming its operations support systems (OSS) to become more customer-centric.
Telekom Malaysia Berhad is transforming its delivery of data services for enterprises with the implementation of support systems from Accenture.
Angolan operator Unitel has selected network performance solutions provider Mycom for an end-to-end mobile network and service performance management solution.
Mexican quad-play provider Maxcom has selected NetCracker to deliver a large-scale OSS transformation that will improve its order-to-cash process and network design, build and optimisation capabilities.
Syniverse is providing an LTE roaming trial environment to BTC (Bahamas Telecommunications Company), enabling the operator to transition to 4G roaming services.
Malaysian provider and Axiata subsidiary Celcom has selected Nokia’s optimisation services to enhance its network, voice and data quality in Klang Valley and Kuala Lumpur.
Comarch has finished implementing Field Intervention Management solutions for Orange Polska, allowing the telecom operator to reduce the costs of network operations and improve the quality of tasks performed by technical staff.
Assurance and analytics solutions provider Teoco has been selected by Russia’s leading telecommunication service provider, Rostelecom, to deliver its proven Netrac network fault and performance management solution.
MTN has launched Mahindra Comviva’s Mobile Data Platform (MDP) in Congo Brazzaville.
Armenian operator VivaCell-MTS has deployed a solution from Teclo Networks for enhanced mobile internet speeds.
Ericsson has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations.
Moldova’s national operator Moldtelecom has selected Astellia to audit the voice and data service quality of its 3G network and provide expert recommendations to improve the overall customer experience.
Following a following a competitive RFP, Zain Saudi Arabia (KSA) has deployed several solutions from optimisation software and solutions provider Aircom in order to improve its network planning.
The Indonesian operator Indosat is deploying Comptel’s Convergent Mediation platform to consolidate its entire mobile product portfolio.
Orange Moldova has selected Astellia to support its 4G mobile network quality enhancements, starting at the early field trials throughout the current commercial deployment.
Mobile solutions have a huge potential to drastically increase the efficiency of field workers and save big money for companies in a range of industries. However, the implementation of mobile solutions is filled with pitfalls.
The future of network validation and optimisation is in the lab. Think about the plane industry: 100 years ago no one was using flight simulators to build and fly planes. Try for a minute to imagine the A380 being commercialised without going through intensive flight simulation. Would you board that plane?
Enterprise Resource Planning (ERP) solutions are one of the most widely used enterprise software solutions in the world, and in recent years vendors have developed scalable solutions for the mid-market as well as for Small to Medium Enterprise (SME), which have become known as ‘flavours’ of ERP. ERP solutions are undoubtedly powerful and include a host of features and functionality, and yet many organisations fail to leverage significant business value from their investment.
At the start of this week, Developing Telecoms looked at the importance of real-time monitoring, with a focus on customer retention and roaming. As we continue to explore the subject, we look at how targeted advertising relies on the accurate customer profile that real-time monitoring can create. In addition, a closely-monitored network can drive down the SIM-swapping endemic to emerging markets.
Collecting and analysing data about customer usage is becoming the standard for operators in all markets, as it allows them to follow and respond to customer habits. They now have access to a lot of customer information, although it may not be as complete as they’d like – particularly in emerging markets where there are a lot of prepaid customers so there aren’t personally identifiable usage patterns as there are in developed markets.
The Philippines’ market leader Globe Telecom is implementing a new solution from Nastech to transform its field operations...
A major pan-Asian operator is integrating a Customer Experience Management (CEM) solution from specialists Clarity...
For most of the telecom industry’s history, hardware has been the focus, while software has not been widely recognised as a centre of value. However, this perception is now beginning to shift among customers in the market at large...
Kuwaiti market leader Zain is implementing a monitoring solution from Astellia to increase network quality and traffic visibility...
There is a huge expectation among operators in emerging markets that smartphone penetration will increase fairly rapidly over the next three to five years. Operators want to be at the forefront of this and are therefore investing heavily to ensure that they not only have the best networks possible, but also have a clear understanding of mobile data services in order to develop new business models to accommodate their anticipated growth...
Kuwait’s market–leading operator has deployed a mediation and provisioning system, allowing it to consolidate its billing mediation transaction processing...
Off the back of last month’s Mobile World Congress, a key trend that I noticed emerging was the need for service providers to recognise that the client is becoming increasingly central to their operation...
The largest ICT company in Pakistan has signed a deal with satellite provider O3b to provide a full suite of services in Pakistan...
The battle for the hearts and minds of mobile users has never been fiercer and much has been spoken of the benefits of Big Data as a panacea for all ills...
One of India’s largest operators has selected a new performance management solution for various domains of its network...
Bangladesh’s largest mobile service provider has deployed a new solution to consolidate and transform its network inventory management systems and processes...
Demand for high-speed broadband access, IPTV services, mobile video and more is expanding dramatically in the UAE...
Company registered in England, number 5724661
All content copyright © 2005-2026 Developing Telecoms Ltd. All rights reserved.
