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When the Cloud sneezes: why outages hit emerging markets harder

When the Cloud sneezes: why outages hit emerging markets harder

Cloud & Virtualisation
When the Cloud sneezes: why outages hit emerging markets harder
Starlink providing free coverage in Venezuela for the next month

Starlink providing free coverage in Venezuela for the next month

Satellite Networks
Starlink providing free coverage in Venezuela for the next month

Partner Content

Download Etiya's White Paper: Unlocking the AI-Native Digital Brand

Download Etiya's Whitepaper: Unlocking the AI-Native Digital Brand

Enterprise Ecosystems
Download Etiya's Whitepaper: Unlocking the AI-Native Digital Brand
Ericsson’s Majda Lahlou Kassi on Empowering Africa’s Digital Economy through 5G-A & AI

Ericsson’s Majda Lahlou Kassi on Empowering Africa’s Digital Economy through 5G-A & AI

Vendors
Ericsson’s Majda Lahlou Kassi on Empowering Africa’s Digital Economy through 5G-A & AI
Huawei CBS Recognized as a Leader in Omdia’s “Telecom Billing Market Radar - 2025” Report

Huawei CBS Recognized as a Leader in Omdia’s “Telecom Billing Market Radar - 2025” Report

Revenue & Billing
Huawei CBS Recognized as a Leader in Omdia’s “Telecom Billing Market Radar - 2025” Report
The 5G-A Evolution in the Middle East: Experience Monetization, AI Integration, and Future Roadmaps

The 5G-A Evolution in the Middle East: Experience Monetization, AI Integration, and Future Roadmaps

Wireless Networks
The 5G-A Evolution in the Middle East: Experience Monetization, AI Integration, and Future Roadmaps
Digital Brand Mastery - The Tools Behind Exceptional Engagement

Digital Brand Mastery - The Tools Behind Exceptional Engagement

Customer Management
Digital Brand Mastery - The Tools Behind Exceptional Engagement
Kai Tak Sports Park and Huawei Redefine the Intelligent Campus Experience

Kai Tak Sports Park and Huawei Redefine the Intelligent Campus Experience

Wireless Networks
Kai Tak Sports Park and Huawei Redefine the Intelligent Campus Experience

South & Central Asia Updates

Coal in Kazakhstan, solar in Dubai: diverse data centre power plans

Coal in Kazakhstan, solar in Dubai: diverse data centre power plans

USTDA backs new India–Singapore subsea cable study

USTDA backs new India–Singapore subsea cable study

Humanitarian Comms

Nigeria is first port of call for technology-focused humanitarian impact investing fund

Nigeria is first port of call for technology-focused humanitarian impact investing fund

Humanitarian Comms
Nigeria is first port of call for technology-focused humanitarian impact investing fund
New AI initiative aims to improve African healthcare

New AI initiative aims to improve African healthcare

Humanitarian Comms
New AI initiative aims to improve African healthcare
Telkom Indonesia says telecoms services restored to flood-devastated Sumatra

Telkom Indonesia says telecoms services restored to flood-devastated Sumatra

Humanitarian Comms
Telkom Indonesia says telecoms services restored to flood-devastated Sumatra
MCIT and Orange plan to boost telemedicine in Egypt

MCIT and Orange plan to boost telemedicine in Egypt

Humanitarian Comms
MCIT and Orange plan to boost telemedicine in Egypt
Relief operations in Sri Lanka and on the Thai-Cambodia border receive comms boost

Relief operations in Sri Lanka and on the Thai-Cambodia border receive comms boost

Humanitarian Comms
Relief operations in Sri Lanka and on the Thai-Cambodia border receive comms boost

Africa - Latest News

Digital development efforts ramp up in Cameroon and Madagascar

Digital development efforts ramp up in Cameroon and Madagascar

Zimbabwe regulator denies enforcing new cybercrime law

Zimbabwe regulator denies enforcing new cybercrime law

Reports & White Papers

Download Etiya's White Paper: Unlocking the AI-Native Digital Brand

Download Etiya's Whitepaper: Unlocking the AI-Native Digital Brand

Enterprise Ecosystems
Download Etiya's Whitepaper: Unlocking the AI-Native Digital Brand
Digital divide in developing markets persists despite connection growth: ITU

Digital divide in developing markets persists despite connection growth: ITU

Humanitarian Comms
Digital divide in developing markets persists despite connection growth: ITU

Gravity Shift - Subscribers, bundles & the acquisition black hole

Consumer Ecosystems
Gravity Shift - Subscribers, bundles & the acquisition black hole

Subscription Bundling for Telcos - New Report from Bango

Consumer Ecosystems
Subscription Bundling for Telcos - New Report from Bango
Multi brand strategies report 2024

Operator Strategies for Diversification through Multiple Brands - Special Report

Reports
Operator Strategies for Diversification through Multiple Brands - Special Report

New Whitepaper: Cybersecurity Driving Enterprise 5G Adoption

Cybersecurity
New Whitepaper: Cybersecurity Driving Enterprise 5G Adoption

LATAM - Latest News

V.tal plans US-Brazil subsea cable plus new data centre in Porto Alegre

V.tal plans US-Brazil subsea cable plus new data centre in Porto Alegre

Is a smart metering boom on the way for Latin America and the Caribbean?

Is a smart metering boom on the way for Latin America and the Caribbean?

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Webinars & Videos

Project Management in the AI Era: Insights from CelcomDigi, PMIMY & ZTE

Project Management in the AI Era: Insights from CelcomDigi, PMIMY & ZTE

Videos & Webinars
Project Management in the AI Era: Insights from CelcomDigi, PMIMY & ZTE
Etiya's Albert Nemet on Building Smarter Customer Journeys in Telecom

Etiya's Albert Nemet on Building Smarter Customer Journeys in Telecom

Videos & Webinars
Etiya's Albert Nemet on Building Smarter Customer Journeys in Telecom
ITU, Orange Liberia & ZTE on Enhancing Rural Connectivity

ITU, Orange Liberia & ZTE on Enhancing Rural Connectivity

Videos & Webinars
ITU, Orange Liberia & ZTE on Enhancing Rural Connectivity
CCS Insight founder on 5G-Advanced, AI in Mobile, 6G, and the future of 5G monetisation

CCS Insight founder on 5G-Advanced, AI in Mobile, 6G, and the future of 5G monetisation

Videos & Webinars
CCS Insight founder on 5G-Advanced, AI in Mobile, 6G, and the future of 5G monetisation
The Role of MDM in 5G, IoT, and Enterprise Security

The Role of MDM in 5G, IoT, and Enterprise Security

Videos & Webinars
The Role of MDM in 5G, IoT, and Enterprise Security
Telecom’s Next Chapter with Val Vaduva

Telecom’s Next Chapter with Val Vaduva

Videos & Webinars
Telecom’s Next Chapter with Val Vaduva

Service Management

Lebanese ISP cuts bandwidth costs with new solution

Details
James Barton
Category: Service Management
19 August 2011
8154 views
  • Middle East North Africa
  • Bandwidth
  • Lebanon
  • Blue Coat

A Lebanese Internet service provider is deploying a new solution in an attempt to circumvent the region’s high bandwidth costs...

Tunisian market leader streamlines operations with new solution

Details
James Barton
Category: Service Management
15 August 2011
8085 views
  • Middle East North Africa
  • QTel
  • Tunisia
  • Tunisiana
  • CSG Systems

Tunisia’s largest operator is implementing a new solution to reduce costs, boost revenues and optimise cash flow...

Turkish operator zeroes in on market trends with new solution

Details
James Barton
Category: Service Management
19 July 2011
9847 views
  • Middle East North Africa
  • Oracle
  • Turkey
  • Turkcell
  • Turkcell Technologies

The solutions provider Turkcell Technology – a wholly-owned subsidiary of Turkish market leader Turkcell – is launching a new solution which enables mobile network operators to identify and predict real-time business opportunities and improve customer satisfaction with new and innovative location-based services...

Unified OSS bolsters network management for Indonesian operator

Details
James Barton
Category: Service Management
24 June 2011
7777 views
  • Asia-Pacific
  • Indonesia
  • Clarity
  • Telkom
  • PT Telekomunikasi

Indonesia’s market leading operator has begun the next phase of its transformation programme supporting its Next Generation Network (NGN) Initiative...

Croatian operator implements automated customer care service

Details
James Barton
Category: Service Management
23 June 2011
8948 views
  • Central and Eastern Europe
  • Nokia Siemens Networks
  • Vipnet
  • Croatia
  • Customer Care

One of Croatia’s leading operators is upgrading its customer care processes with a new solution that provides its service agents with the information required to resolve customer issues instantly...

Customer-centric OSS solution being deployed by Russian operator

Details
James Barton
Category: Service Management
21 June 2011
9436 views
  • Central and Eastern Europe
  • Russia
  • Comarch
  • MTS Russia
  • Service Inventory Management

Customers are the focus of MTS Russia’s latest deployment, with the operator introducing new solutions to improve the quality of customer- and resource-facing services across its network domains...

Network monitoring solution to boost QOS for Afghan operator

Details
James Barton
Category: Service Management
13 June 2011
8293 views
  • Central South Asia
  • Aircom
  • Afghanistan
  • Performance Management
  • Quality of Service
  • Etisalat Afghanistan
  • Optima

A leading Afghan operator is improving its quality of service by implementing a new tool for multi-vendor network performance management...

Chilean cable firm moves into mobile

Details
James Barton
Category: Service Management
06 June 2011
8709 views
  • Cable
  • Latin America
  • Chile
  • Mobile
  • VTR

One of Latin America’s largest telecommunications companies, the Chilean firm VTR, is entering the mobile telephony market...

Malaysian operator deploys new platform for next-gen rollout

Details
James Barton
Category: Service Management
31 May 2011
8046 views
  • Asia-Pacific
  • Malaysia
  • Celcom Axiata Berhad
  • NetCracker

The largest cellular provider in Malaysia is facilitating its next-generation infrastructure rollout with a new OSS platform...

New agreement bolsters services in two Chinese cities

Details
James Barton
Category: Service Management
26 May 2011
8084 views
  • Asia-Pacific
  • China
  • China Unicom
  • Alcatel-Lucent
  • Managed Services

The southeast Chinese cities of Xiamen and Nanping will soon enjoy higher quality networks and innovative new services following a managed services agreement between Alcatel-Lucent and Fujian Unicom...

Analytics platforms to boost customer care and marketing for Kuwaiti operator

Details
James Barton
Category: Service Management
20 May 2011
9390 views
  • Middle East North Africa
  • Kuwait
  • Zain
  • Nokia Siemens Networks
  • Customer Service

One of Kuwait’s leading operators is implementing live monitoring, reporting and analytics software in order to improve its customer experience...

Filipino operator switches OSS as shareholder steps up investment

Details
James Barton
Category: Service Management
18 May 2011
8826 views
  • Asia-Pacific
  • Acquisitions
  • PLDT
  • Philippines
  • Clarity
  • Provisioning
  • NTT Docomo

One of the Philippines’ largest communication service providers is overhauling its provisioning processes with new OSS...

Iraqi operator moves to next generation subscriber data management

Details
James Barton
Category: Service Management
27 April 2011
8320 views
  • Middle East North Africa
  • NSN
  • Iraq
  • Zain Iraq
  • One-NDS

One of Iraq’s major mobile operators, Zain Iraq, is unifying its subscriber data - currently distributed across the network - into a single database...

Indian 3G roll-outs get a helping hand from new clearing platform

Details
James Barton
Category: Service Management
21 April 2011
6339 views
  • Central South Asia
  • 3G
  • India
  • MACH

A high-profile provider of hub-based mobile communication solutions has deployed its second global data clearing platform in Hyderabad, India...

New partnership programme provides support for Pakistani solutions provider

Details
James Barton
Category: Service Management
08 April 2011
5375 views
  • Central South Asia
  • Pakistan

A newly-launched partner scheme will foster closer ties between UK-based firm Aircom International and Techaccess Pakistan...

Business services focus for Vodafone Essar in run-up to 3G launch

Details
James Barton
Category: Service Management
25 February 2011
7105 views
  • Central South Asia
  • 3G
  • India
  • Vodafone Essar
  • Business Services

In the face of strong competition to its commercial mobile business, Vodafone Essar is attempting to make inroads into India’s fixed-line arena, as well as incorporating business services into its strategy...

South African operator invites user feedback to enhance customer experience

Details
James Barton
Category: Service Management
23 February 2011
8923 views
  • Sub-Saharan Africa
  • South Africa
  • Network Optimisation
  • Aircom
  • Cell C

The South African operator Cell C has partnered with network optimisation specialists Aircom International to empower its customers to play a direct role in enhancing user experience...

South African operator deploys new solution to facilitate service rollout

Details
James Barton
Category: Service Management
18 February 2011
9558 views
  • Sub-Saharan Africa
  • South Africa
  • Huawei
  • Cell C

The South African operator Cell C has deployed a new solution to allow it focus its resources on rolling out and delivering compelling services and experiences for its customers...

Uzbekistan's second largest mobile operator upgrades analytics

Details
James Barton
Category: Service Management
17 February 2011
8532 views
  • Central South Asia
  • Analytics
  • Uzbekistan
  • Aito
  • UCell

Aito Technologies, a provider of customer experience analytics (CEA), has announced an agreement with UCell, the second largest operator in Uzbekistan, to deploy its analytics product suite. Aito CEA will enable UCell to enhance user experience, identify specific customer segments, optimise service creation, sales and marketing...

Major Indonesian operator deploys new OSS solutions

Details
James Barton
Category: Service Management
20 January 2011
8636 views
  • Asia-Pacific
  • Indonesia
  • Clarity
  • Telkom
  • PT Telekomunikasi

One of Indonesia’s largest operators is continuing the consolidation of their network onto one management platform in order to offer improved CDMA Fixed Mobile services to its 16 million subscribers...

Filipino operator deploys newly completed Network Operations Centre

Details
James Barton
Category: Service Management
13 January 2011
8420 views
  • Asia-Pacific
  • Philippines
  • Globe Telecom
  • Clarity
  • Network Operations Centre

One of the Philippines’ largest network operators, Globe Telecom, will now be able to manage its network changes via a Network Operations Centre, guaranteeing data integrity and improving service assurance. The second phase of Globe Telecom’s NOC implementation has been completed by the solutions provider Clarity...

Wipro secures Indian agreement with Vodafone Essar

Details
James Barton
Category: Service Management
14 December 2010
7644 views
  • Central South Asia
  • India
  • Vodafone Essar
  • Wipro

One of India’s major service providers, Vodafone Essar, has begun a strategic engagement with Wipro, an IT services company, which will see the latter supply its fixed-line telecom services for enterprise business customers...

New solution aims at facilitating LTE deployments

Details
James Barton
Category: Service Management
09 December 2010
8125 views
  • Global
  • LTE
  • 4G
  • Astellia
  • Troubleshooting

A new solution designed for monitoring, optimising and troubleshooting 4G networks is now available from Astellia...

Bulgarian incumbent operator deploys unified OSS platform

Details
James Barton
Category: Service Management
25 November 2010
10349 views
  • Central and Eastern Europe
  • Clarity
  • Bulgaria
  • Vivacom

The leading telecom operator in Bulgaria, VIVACOM, has launched a unified OSS platform in Plovdiv, in southern Bulgaria...

Managed services expand into Sierra Leone

Details
James Barton
Category: Service Management
15 November 2010
7682 views
  • Sub-Saharan Africa
  • Managed Services
  • Wireless
  • Sierra Leone

Globecomm Systems has won a contract to provide wireless managed services in Freetown, Sierra Leone...

Advantest Announces High-Speed Interface Test Solution for T2000 Test Platform

Details
James Barton
Category: Service Management
03 November 2010
7906 views
  • Test and Measurement
  • Global
  • SoC

Advantest Corporation has announced a new high-speed interface test solution for its flagship SoC test system, the T2000. The new solution is capable of measurement at speeds up to 12.5Gbps and is enabled by the N6010A Serial Port Parametric Test Module manufactured by Agilent Technologies Inc., an industry leader in test and measurement...

Aito extends the reach of Customer Experience Analytics through partnership with Anritsu

Details
James Barton
Category: Service Management
13 October 2010
7386 views
  • Global
  • Monitoring
  • Aito
  • Customer Experience Analytics

Aito Technologies Oy, a provider of customer experience analytics, has announced a strategic partnership with Anritsu A/S, a global provider of testing, monitoring and management solutions for advanced and converged networks...

African operator adopts high-capacity wireless backhaul solutions

Details
James Barton
Category: Service Management
12 October 2010
9460 views
  • Backhaul
  • Sub-Saharan Africa
  • Ceragon
  • Nigeria
  • Globacom

Globacom Nigeria will expand its broadband access solutions portfolio with Ceragon’s advanced FibeAir IP-10 solution. The new solution, aimed at enterprise users, will facilitate backhauling voice and data services...

Volantis opens Indian office in response to market opportunities

Details
James Barton
Category: Service Management
29 June 2010
6862 views
  • Central South Asia
  • India
  • Applications
  • Access

Having accumulated over four years’ experience of operating in the region, the internet and software provider Volantis Systems has opened a new office in Pune, India. The company’s expansion into India reflects the growing opportunities in this market following an increase in mobile internet development throughout the region...

Expand Networks introduces new WAN pricing structure for service providers

Details
James Barton
Category: Service Management
22 June 2010
7434 views
  • Global
  • OPEX
  • Pricing

Expand Networks have announced a new pricing structure for their WAN optimization solution which is designed to mirror service provider revenue models...

Ceragon: Energy-Efficient Long Haul Radio Solution Cuts Power Consumption by Up To 30%

Details
James Barton
Category: Service Management
14 June 2010
9158 views
  • Backhaul
  • Global
  • Ceragon
  • Radio

Ceragon Networks has announced a new product in its FibeAir RFU (Radio Frequency Unit) solutions range...

Egypt Internet users spend over US$2 billion on retail e-commerce in 2009

Details
Category: Service Management
22 April 2010
8539 views
  • Middle East North Africa
  • Egypt
  • Internet
  • e-commerce

A new Arab Advisors Group survey of Egypt's Internet users reveals insightful details on the Internet and e-commerce use in Egypt. This major online survey of Egypt's Internet market revealed that 34.6% of adult Internet users in Egypt use e-commerce (including bill payments)...

Czech-based mobile operator selects Accanto iCSA for converged services

Details
Category: Service Management
05 April 2010
8067 views
  • Central and Eastern Europe
  • Czech Republic
  • Fixed-Mobile Convergence

Accanto Systems’ fixed-mobile convergence solution is allowing a Czech mobile operator to better serve subscribers through a customer-centric approach and drilled down analysis capability...

Airwide Solutions, Tecnotree partner for comprehensive VAS solutions

Details
Category: Service Management
12 March 2010
10236 views
  • Global
  • Messaging
  • OSS BSS
  • Contracts
  • News

Airwide Solutions and Tecnotree will be making available a portfolio of messaging, OSS/BSS and value-added services solutions to operators worldwide. Emerging regions are claimed to benefit from comprehensive, out-of-the-box infrastructure solutions.

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Features

As the AI Bubble inflates, can operators extract returns?

As the AI Bubble inflates, can operators extract returns?

Investment
As the AI Bubble inflates, can operators extract returns?
When the Cloud sneezes: why outages hit emerging markets harder

When the Cloud sneezes: why outages hit emerging markets harder

Cloud & Virtualisation
When the Cloud sneezes: why outages hit emerging markets harder
Telecoms in 2026: Will opportunities outweigh the challenges?

Telecoms in 2026: Will opportunities outweigh the challenges?

Trends & Forecasts
Telecoms in 2026: Will opportunities outweigh the challenges?
Telecoms in 2025: an industry on the cusp or facing a false AI dawn?

Telecoms in 2025: an industry on the cusp or facing a false AI dawn?

Blogs & Opinion
Telecoms in 2025: an industry on the cusp or facing a false AI dawn?
Developing Telecoms Global Forecast 2026 Part 2: Airtel Business, Ericsson, Liberty Latin America, ZTE

Developing Telecoms Global Forecast 2026 Part 2: Airtel Business, Ericsson, Liberty Latin America, ZTE

Trends & Forecasts
Developing Telecoms Global Forecast 2026 Part 2: Airtel Business, Ericsson, Liberty Latin America, ZTE
Developing Telecoms Global Forecast 2026 Part 1: Qvantel, Cerillion, Netcracker, Whale Cloud, Nvidia

Developing Telecoms Global Forecast 2026 Part 1: Qvantel, Cerillion, Netcracker, Whale Cloud, Nvidia

Trends & Forecasts
Developing Telecoms Global Forecast 2026 Part 1: Qvantel, Cerillion, Netcracker, Whale Cloud, Nvidia
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MENA - Latest News

Coal in Kazakhstan, solar in Dubai: diverse data centre power plans

Coal in Kazakhstan, solar in Dubai: diverse data centre power plans

Saudi Arabia's Humain and Infra announce AI and digital infrastructure deal

Saudi Arabia's Humain and Infra announce AI and digital infrastructure deal

Events

InfraX and Ericsson announce smart utility deal for UAE

InfraX and Ericsson announce smart utility deal for UAE

Enterprise Ecosystems
InfraX and Ericsson announce smart utility deal for UAE
Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation

Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation

Cloud & Virtualisation
Huawei Unveils AI-Powered Intelligent Operations Solutions at GITEX GLOBAL, Driving Industrial Digital Transformation
AI seen as a driving force for more inclusive and efficient education systems

AI seen as a driving force for more inclusive and efficient education systems

Enterprise Ecosystems
AI seen as a driving force for more inclusive and efficient education systems
Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia

Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia

Vendors
Huawei unveils ‘GovTech1.0’ framework to accelerate digital transformation in the Middle East and Central Asia
CMI and Yango partner for digital enterprise solutions

CMI and Yango partner for digital enterprise solutions

Enterprise Ecosystems
CMI and Yango partner for digital enterprise solutions
Beyon announces cybersecurity deal and major Jordan investment

Beyon announces cybersecurity deal and major Jordan investment

Cybersecurity
Beyon announces cybersecurity deal and major Jordan investment
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APAC - Latest News

USTDA backs new India–Singapore subsea cable study

USTDA backs new India–Singapore subsea cable study

Grameenphone is lone buyer in Bangladesh’s 700MHz auction

Grameenphone is lone buyer in Bangladesh’s 700MHz auction

Artificial Intelligence

Gulf Edge, Google Cloud team for AI transformation, starting with AIS

Gulf Edge, Google Cloud team for AI transformation, starting with AIS

Cloud & Virtualisation
Gulf Edge, Google Cloud team for AI transformation, starting with AIS
Saudi Arabia's Humain and Infra announce AI and digital infrastructure deal

Saudi Arabia's Humain and Infra announce AI and digital infrastructure deal

Data Centres & Networks
Saudi Arabia's Humain and Infra announce AI and digital infrastructure deal
Nigeria is first port of call for technology-focused humanitarian impact investing fund

Nigeria is first port of call for technology-focused humanitarian impact investing fund

Humanitarian Comms
Nigeria is first port of call for technology-focused humanitarian impact investing fund
Google Cloud’s Bangkok cloud region is open for business

Google Cloud’s Bangkok cloud region is open for business

Cloud & Virtualisation
Google Cloud’s Bangkok cloud region is open for business
New AI initiative aims to improve African healthcare

New AI initiative aims to improve African healthcare

Humanitarian Comms
New AI initiative aims to improve African healthcare
As the AI Bubble inflates, can operators extract returns?

As the AI Bubble inflates, can operators extract returns?

Investment
As the AI Bubble inflates, can operators extract returns?

Central & East Europe Update

Kyivstar racks up 3 million Starlink D2C users in under two months

Kyivstar racks up 3 million Starlink D2C users in under two months

Kyivstar, Vodafone Ukraine and lifecell launch 5G pilot in Lviv

Kyivstar, Vodafone Ukraine and lifecell launch 5G pilot in Lviv

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