Service Management

Orange Polska has selected Ericsson as its OSS transformation partner.

Aruban operator Setar has selected Acision’s Diameter Intelligent Signalling Controller (DiSC) to support real-time rating across its 2G, 3G and 4G-LTE networks.

Indonesian market leader Telkomsel has selected Ericsson to provide a comprehensive OSS transformation that will help the operator meet new customer demands and efficiently manage rapid network growth.

T-Mobile Poland is increasing network visibility and performance with Accedian’s V-NID Performance Platform.

Astellia is implementing its managed services platform for the Filipino operator Smart.

Polish operator Polkomtel has commissioned a new PCRF Policy Control solution from PCRF provider DigitalRoute and BSS consultancy firm Computaris.

Reliance Communications has signed a seven-year full-scope managed services agreement with Ericsson to operate and manage their wireline and wireless networks across India.

Pan African telecoms operator Gondwana International Networks (GIN) has announced that its iWayAfrica business has launched a managed infrastructure and services solution in Kenya.

Sri Lanka Telecom has selected Vanrise Solutions to supply the backbone for its Voice Trading & Routing System.

Etisalat’s Saudi affiliate Mobily has commissioned Nokia Networks to manage its network operations for the next five years.

Nigerian interconnect firm ICN (Interconnect Clearinghouse Nigeria) has deployed an IP communications solution from Cataleya.

Slovakian operator SWAN has selected Cerillion to deliver a complete business support system (BSS) solution for its 4G launch.

Pan-African telecoms operator Gondwana International Networks (GIN) has announced that its AfricaOnline business has launched a managed infrastructure and services solution in Ghana.

Telefónica has selected Comarch to provide Configuration Management, Network Planning & Design across its Latin American operations.

Moroccan operator INWI is implementing convergent policy control across its operations using a Policy Manager solution from Openet.

Telefónica has chosen Huawei to manage its Latin-American networks, with the Chinese vendor providing its end to end Performance Management Solution.

Etisalat Nigeria has renewed its managed services contract with Nokia Networks for three more years with expanded services scope.

Romanian operators Romtelecom and Cosmote have signed a seven-year managed services agreement with Ericsson.

Zain Kuwait is transforming its operations support systems (OSS) to become more customer-centric.

Telekom Malaysia Berhad is transforming its delivery of data services for enterprises with the implementation of support systems from Accenture.

Angolan operator Unitel has selected network performance solutions provider Mycom for an end-to-end mobile network and service performance management solution.

Mexican quad-play provider Maxcom has selected NetCracker to deliver a large-scale OSS transformation that will improve its order-to-cash process and network design, build and optimisation capabilities.

Syniverse is providing an LTE roaming trial environment to BTC (Bahamas Telecommunications Company), enabling the operator to transition to 4G roaming services.

Malaysian provider and Axiata subsidiary Celcom has selected Nokia’s optimisation services to enhance its network, voice and data quality in Klang Valley and Kuala Lumpur.

Comarch has finished implementing Field Intervention Management solutions for Orange Polska, allowing the telecom operator to reduce the costs of network operations and improve the quality of tasks performed by technical staff.

Assurance and analytics solutions provider Teoco has been selected by Russia’s leading telecommunication service provider, Rostelecom, to deliver its proven Netrac network fault and performance management solution.

MTN has launched Mahindra Comviva’s Mobile Data Platform (MDP) in Congo Brazzaville.

Ericsson has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations.

Moldova’s national operator Moldtelecom has selected Astellia to audit the voice and data service quality of its 3G network and provide expert recommendations to improve the overall customer experience.

Following a following a competitive RFP, Zain Saudi Arabia (KSA) has deployed several solutions from optimisation software and solutions provider Aircom in order to improve its network planning.

The Indonesian operator Indosat is deploying Comptel’s Convergent Mediation platform to consolidate its entire mobile product portfolio.

Orange Moldova has selected Astellia to support its 4G mobile network quality enhancements, starting at the early field trials throughout the current commercial deployment.