Customer Management

UAE’s du and China Telecom Global partner for innovation in the UAE market

UAE’s du and China Telecom Global partner for innovation in the UAE market

UAE-headquartered telecom and digital services provider du has signed a memorandum of understanding (MoU) with China Telecom Global (CTG), a division of China Telecom, one of the world’s largest providers of integrated telecommunication services.

The signing is said to mark a significant milestone in bringing world-class telecommunications innovation to the UAE market. The MoU outlines collaboration across multiple cutting-edge technology areas including advanced video services, connected car solutions, autonomous networks, voice services, roaming services, and travel e-SIM capabilities.

The two companies say the partnership will focus on identifying and implementing technologies that can deliver immediate value to UAE customers while laying the groundwork for more advanced future collaborations.

It will in fact focus on four key technological domains: advanced video services that leverage AI and big data to transform video streams into actionable intelligence for industry-specific solutions; connected car technology enabling smart vehicle connectivity and IoT integration; autonomous network solutions powered by AI-driven network management and optimisation; and voice service collaboration, enhanced roaming services providing seamless international connectivity, and travel eSIM services offering digital-first mobile connectivity for travellers.

Explaining the strategic importance of the deal, Fahad Al Hassawi, Chief Executive Officer at du, says: "We actively seek strategic alliances that amplify our ability to deliver cutting-edge services to our customers and support the UAE’s digital vision."

China Telecom Global says it brings extensive expertise in telecommunications infrastructure and emerging technologies to the agreement, making it an ideal partner for du's mission to advance the UAE's digital transformation journey.

Mr. Ziyu DONG, General Manager of China Telecom Africa & Middle East, explains: "Leveraging our advanced network technologies and operational excellence with du's deep understanding of the UAE market, we can deliver cutting-edge telecommunications services that will accelerate the nation's smart city ambitions and enhance connectivity for millions of users."

The agreement comes as the UAE continues to position itself as a global technology hub, with both companies committed to exploring innovative solutions and deploying new service offerings.



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