Service Management

A newly-launched partner scheme will foster closer ties between UK-based firm Aircom International and Techaccess Pakistan...

In the face of strong competition to its commercial mobile business, Vodafone Essar is attempting to make inroads into India’s fixed-line arena, as well as incorporating business services into its strategy...

The South African operator Cell C has partnered with network optimisation specialists Aircom International to empower its customers to play a direct role in enhancing user experience...

The South African operator Cell C has deployed a new solution to allow it focus its resources on rolling out and delivering compelling services and experiences for its customers...

Aito Technologies, a provider of customer experience analytics (CEA), has announced an agreement with UCell, the second largest operator in Uzbekistan, to deploy its analytics product suite. Aito CEA will enable UCell to enhance user experience, identify specific customer segments, optimise service creation, sales and marketing...

One of Indonesia’s largest operators is continuing the consolidation of their network onto one management platform in order to offer improved CDMA Fixed Mobile services to its 16 million subscribers...

One of the Philippines’ largest network operators, Globe Telecom, will now be able to manage its network changes via a Network Operations Centre, guaranteeing data integrity and improving service assurance. The second phase of Globe Telecom’s NOC implementation has been completed by the solutions provider Clarity...

One of India’s major service providers, Vodafone Essar, has begun a strategic engagement with Wipro, an IT services company, which will see the latter supply its fixed-line telecom services for enterprise business customers...

A new solution designed for monitoring, optimising and troubleshooting 4G networks is now available from Astellia...

The leading telecom operator in Bulgaria, VIVACOM, has launched a unified OSS platform in Plovdiv, in southern Bulgaria...

Globecomm Systems has won a contract to provide wireless managed services in Freetown, Sierra Leone...

Advantest Corporation has announced a new high-speed interface test solution for its flagship SoC test system, the T2000. The new solution is capable of measurement at speeds up to 12.5Gbps and is enabled by the N6010A Serial Port Parametric Test Module manufactured by Agilent Technologies Inc., an industry leader in test and measurement...

Aito Technologies Oy, a provider of customer experience analytics, has announced a strategic partnership with Anritsu A/S, a global provider of testing, monitoring and management solutions for advanced and converged networks...

Globacom Nigeria will expand its broadband access solutions portfolio with Ceragon’s advanced FibeAir IP-10 solution. The new solution, aimed at enterprise users, will facilitate backhauling voice and data services...

Having accumulated over four years’ experience of operating in the region, the internet and software provider Volantis Systems has opened a new office in Pune, India. The company’s expansion into India reflects the growing opportunities in this market following an increase in mobile internet development throughout the region...

Expand Networks have announced a new pricing structure for their WAN optimization solution which is designed to mirror service provider revenue models...

Ceragon Networks has announced a new product in its FibeAir RFU (Radio Frequency Unit) solutions range...

A new Arab Advisors Group survey of Egypt's Internet users reveals insightful details on the Internet and e-commerce use in Egypt. This major online survey of Egypt's Internet market revealed that 34.6% of adult Internet users in Egypt use e-commerce (including bill payments)...

Accanto Systems’ fixed-mobile convergence solution is allowing a Czech mobile operator to better serve subscribers through a customer-centric approach and drilled down analysis capability...

Airwide Solutions and Tecnotree will be making available a portfolio of messaging, OSS/BSS and value-added services solutions to operators worldwide. Emerging regions are claimed to benefit from comprehensive, out-of-the-box infrastructure solutions.

Albanian newcomer Eagle Mobile has introduced a policy of putting incomplete calls on auto mode. It has brought in Kirusa’s Auto-Voice SMS system to monetise these calls...

LSI Corporation has announced its next-generation link communication processor designed to allow migration of network traffic to IP-based networks...

In response to the growing needs of satellite broadband providers, Comarch has developed a solution combining pre-integrated CRM, BSS and network management systems...

The first test cases required for an LTE device certification scheme have been validated and approved by GCF, the Global Certification Forum...

 OMTP has announced the newest release of its BONDI terminal initiative which is gaining increasing industry support...

Astellia has  unveiled Trending & Aggregation Corporate at Mobile World Congress in Barcelona...

Fiberlink has introduced a new subscription-based service that gives businesses unprecedented knowledge and reporting about enterprise BlackBerry devices. The new service, named MaaS360 Visibility Service for Handhelds, will extend the company’s MaaS360 platform to include handheld mobile devices in addition to existing desktop, laptop, Macintosh, USB and netbook reporting...

Comarch has unveiled a new solution – an M2M platform which contains the necessary features for operators entering the market to provide services for M2M partners...

NII Holdings, Inc. has selected Nokia Siemens Networks to manage its network operations throughout Latin America...

Red Bend Software will unveil new product capabilities for Mobile Software Management (MSM) at GSMA’s 2010 Mobile World Congress..

The first company to inform us of its intentions for Mobile World Congress event in Barcelona next February is Astellia. Its Cigale Abis monitoring system is designed to improve trouble-shooting and optimisation...

The first company to inform us of its intentions for Mobile World Congress event in Barcelona next February is Astellia. Its Cigale Abis monitoring system is designed to improve trouble-shooting and optimisation...

Latin America’s largest mobile phone network Claro is set to augment its operations in Honduras by implementing Open Systems’ SmartFlex solution, following a decision from its operator, América Móvil. The move follows a successful deployment of the solution by Claro’s Enitel operation in Nicaragua...